Shipping Policy
At TP Supply Company, we are committed to providing safe, efficient, and timely delivery of your industrial warehouse equipment. Serving businesses across the United States, Canada, and Mexico, we offer flexible shipping options tailored to meet your operational requirements.
During checkout, you can select your preferred freight carrier, giving you full control over delivery schedules and services. Shipping costs are calculated in real-time based on your selected carrier and shipment details, ensuring competitive and transparent freight rates.
Please note that special handling or unique delivery instructions may result in additional fees. Ownership of your order transfers to you once it is loaded onto the freight carrier’s truck. At that time, you assume responsibility for all shipping charges and any freight damage claims.
For your protection, we strongly recommend inspecting all shipments thoroughly upon delivery and documenting any damages on the bill of lading before accepting your order.
If you have any questions or need assistance with your shipment, our dedicated support team is ready to help. Contact us at 877-302-2337 or email sales@tpsupplyco.com.
Shipping Policy Frequently Asked Questions
- Which countries do you ship to?
- We ship industrial warehouse equipment throughout the United States, Canada, and Mexico.
- How are shipping costs calculated?
- Shipping costs are automatically calculated at checkout based on your selected freight provider and shipment details to ensure accuracy and transparency.
- Who is responsible for freight damage claims?
- Once your order is loaded onto the freight carrier’s truck, you assume responsibility for any damage claims. Be sure to note any damages on the bill of lading before accepting delivery.
- Can I choose my freight carrier?
- Yes, you can select your preferred freight provider during checkout for maximum shipping flexibility.
- How do I contact TP Supply Company for shipping questions?
- Call us at 877-302-2337 or email sales@tpsupplyco.com for any shipping-related inquiries.